Privacy Policy

This privacy policy sets out how we at The Olive Branch use any information that you give us when you use this website.

Data Controller

The data controller responsible for this website is The Olive Branch, 6 Porthminster Terrace, St Ives, Cornwall TR26 2DQ.

Information we collect

We collect personal information about you such as your name, telephone number and email address when you submit a enquiry using our Booking Enquiry form and we only use this information to deal with your enquiry.

When you visit our website, we may collect certain information automatically such as:

1. Your IP address
2. How you found our website
3. The number of times you visited our website
4. The pages that you visit

We do not sell your information to third parties. We do not share your information with third parties for marketing purposes without your consent.

How we protect your data and keep it secure

Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data.

Retention of data

We only hold your personal information for as long as necessary for the purposes for which we collected your information or for as long as the law requires us to.

Your rights

You have the right to request:

• information about how your personal data is processed
• a copy of that personal data
• that anything inaccurate in your personal data is corrected immediately

You can also:

• raise an objection about how your personal data is processed
• request that your personal data is erased if there is no longer a justification for it
• ask that the processing of your personal data is restricted in certain circumstances

If  you have any of these requests, get in contact with us. You may also lodge a complaint with a supervising authority in the Member State where you habitually reside or work or where a breach has taken place. Details for the Office of the Information Commissioner in the UK are available at https://ico.org.uk

Links to other websites

We provide links to other websites from our own website. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Online booking system

If you choose to book via our Online Booking system and would like to check their data protection policy please see the Free to Book Privacy link on the booking pages

Changes to this policy

Any changes we may make to this privacy policy will be posted on this website.